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Shipping Policy

  • Free shipping on orders over $99CAD before taxes and promotions.  Orders under $99 are subject to a $13 shipping fee.  Shipping is done through Canada Post and orders will not be shipped to P.O. Boxes.

  • Shipping available within Canada only, no international shipments at this time.

  • Understanding Shipping Taxability:

    • if the products being shipped are all taxable (i.e) dry eye products, then shipping is taxed.​

    • if the products being shipped are all tax-exempt (i.e) contact lenses, then shipping is not taxed.

    • if the shipment includes a mix of taxable and tax-exempt products, then the percentage of the sale that is taxable is determined and used to calculate the percentage of the shipping cost that is taxable.

  • Please allow 3-5 business days for fulfillment before orders are shipped.

  • A shipping confirmation email with your order number and tracking information will be sent when items have shipped.

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